Privacy Policy for Cloud2Sheets

Effective Date: September 10, 2024

Introduction
Welcome to Cloud2Sheets (https://www.cloud2sheets.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Google Sheets Add-on that connects Sheets with cloud-based data providers to automate reporting and facilitate data analysis.

Information We Collect
2.1. We collect the following personal information:

Name
Email address
Payment information
2.2. We also use web cookies to collect non-personal data.

How We Use Your Information
We use the collected information to:
3.1. Process payments
3.2. Provide access to our service
3.3. Save and run your requests
3.4. Email you about your requests, feature updates, and helpful information
3.5. Send you marketing communications, including:
    • Welcome emails
    • Product updates and announcements
    • Tips and best practices
    • Service-related newsletters
    • Special offers
3.6. You may opt-out of marketing communications at any time while maintaining access to the service

Data Storage and Security
4.1. Cloud2Sheets stores all data in a secure, private database with multi-factor authentication required for access.
4.2. Sensitive information, including API keys and request configurations, is encrypted when stored.

Data Retention
We will keep your data for as long as your account is active or as needed to provide you services. If you delete your account, your data will be deleted immediately.

Google Sheets Permissions
Upon installation, Cloud2Sheets requests the following permissions:
6.1. View and manage spreadsheets that this application has been installed in.
6.2. Connect to an external service.
6.3. Allow this application to run when you are not present.
6.4. Display and run third-party web content in prompts and sidebars inside Google applications.

Data Logging
When each request runs, the following metadata is logged:
7.1. Email address of the Cloud2Sheets user
7.2. Google Sheet ID
7.3. Request name and ID
7.4. Error messages from unsuccessful API requests
7.5. Hostname of API requests
7.6. Timestamp of API requests
7.7. Number of returned fields

OAuth Connections
If you add an OAuth connection within the Cloud2Sheets extension to third-party services, we store the access token and refresh tokens while these connections remain active.

Service Operation
9.1. Cloud2Sheets runs entirely within Google Sheets.
9.2. None of your Sheets data is accessed, viewed, or stored by our servers.
9.3. The actual response data from third-party applications temporarily passes through our servers to update your Google Sheet but is not stored permanently.

Data Sharing
10.1. We do not share your personal information with any third parties.
10.2. Our use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.
10.3. We may use your email address for marketing communications as described in section 3.5.

Children's Privacy
We do not knowingly collect or solicit data from children under 13 years of age.

Your Data Protection Rights
You have the right to:
12.1. Access your personal data
12.2. Rectify inaccurate information
12.3. Request erasure of your data
12.4. Restrict or object to processing of your data
12.5. Request data portability
12.6. Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Cookies
13.1. We use cookies to improve your experience on our website and service.
13.2. You can manage cookie preferences through your browser settings, but this may limit some functionality of our service.

Updates to This Policy
If we make changes to this Privacy Policy, we will notify you by email.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: vinnie@cloud2sheets.com

Governing Law
This Privacy Policy is governed by the laws of the United States.